How Top Consumer Engineers Built the Most User-Friendly Procurement Platform
Tuesday January 17th at 1pm ET
We all know a stellar procurement process can help your organization with control on spend, mitigating risk, cost saving, and more.
However, no matter how wonderful your process is if you don’t have total employee adoption you won’t see the full benefits you anticipated.
Hear how Joyce Liu, a top consumer designer and Gabe Novais, head of product at Zip, tackled the B2B procurement challenge of employee adoption with a consumer design and user experience lens. With a goal to allow procurement leaders to toss out their 73 page employee purchasing manual with a no-training-required platform.
In this session you will learn about:
- The impact a seamless purchasing user-experience will have on your business
- How to increase employee/requestor adoption of your procurement process
- A look into how Zip has tackled this problem
Gabe currently leads product management at Zip, where he works with the product, engineering, and design teams to improve and expand the Zip platform. Prior to Zip, Gabe managed various products areas at consumer-oriented companies including Front and Airbnb. Before building software, he also led FP&A for a business unit at Airbnb, where he experienced the challenge of managing procurement processes firsthand. Gabe loves integrating his former and current work at Zip, where he can apply consumer-grade technology to improve how finance professionals manage their spend.